DEKRA ( Deutscher Kraftfahrzeug überwachungsverein ) was established in 1925. DEKRA is the first largest service company listed in Europe and the third in the world. We run business throughout 27 European countries as well as North America, Brazil, South Africa and China. Today, 95 subsidiary companies and affiliations operate under the roof of DEKRA which is consist of: DEKRA Automobile, DEKRA NORISKO Industry, DEKRA Certification and Consultant as well as DEKRA International operations. Up to 2008, the turnover of DEKRA group reached nearly 1.4 billion euros and its employees reached about 17 , 500 throughout the world.

With the support of parent company DEKRA AG, we make best use of its advantages in China market in various fields such as technologic consultation of the automobile industry, consultation of construction project and informational consultation of environmental protection. DEKRA Shanghai Co., Ltd. deals with various businesses mainly including mystery shopping tests, workshop audits, consultant / training services, used car management of Industry and products / systems certifications consultant services of Production Industry.

Particularly DEKRA Shanghai Co., Ltd. commits itself to offering examination and market research services in the form of “Mystery Shopping”. Moreover, it will assign trained employees to experience and evaluate various client services as potential / real clients who will give feedback in the form of detailed objective report.

The “Mystery Shopping ” is a check-up activity as well as a test for salespersons. The client will drive the car with defects to the automobile dealer's after finding defects in a regular check-up. In the repair shop of the dealer's, this car will receive a check-up for both the already checkout defects and non-checkout ones, which reflects the service quality of every dealer. In this case, the quality management department of the parent company will supervise this kind of automobile dealers through field operations.

DEKRA group has already provided a large scale of mystery shopping tests for many automobile manufacturers of famous brands in various countries. It helps to evaluate and improve the services of the automobile repair shop as well as reduce the uncertain risks and insufficient heat abstraction in automobiles after repairing.

As an imprtant part of DEKRA Group, DEKRA NORISKO now offers the full range of products necessary to ensure safety, healthand environment protection to all types of customers (company, local community, national body…), on a wide international basis. Early 2008, DEKRA NORISKO has also been stationed in China and to expand its businesse in the construction and environment field.